What does the seven-hour taxi driver refresher course include?

The seven-hour course covers current regulation, passenger safety, risk awareness, customer service and exceptional situations.

Current taxi regulation

The course updates key information about driver duties, responsibilities and professional conduct.

Teaching covers anticipatory driving, risk awareness and action in exceptional and dangerous situations.

Refresher training updates the skills needed for clear, calm and professional passenger interaction.

Training is one part of renewal, which continues under current authority instructions.