What does the 21-hour taxi driver basic course include?

The 21-hour course covers driver responsibilities, taxi regulation, passenger safety, customer service and examination preparation.

Driver responsibilities and regulation

The course covers driver duties, professional conduct and key taxi regulation.

Teaching covers anticipatory driving, risk awareness and action in exceptional situations.

The course prepares drivers for clear, calm and professional passenger interaction.

Training structures the key examination topics but does not replace the taxi driver examination.